Insurance
Pet insurance is a helpful tool to help you to be prepared for the costs of veterinary care while focusing on your pet’s wellbeing.
As veterinary medicine continues to advance, many treatments and diagnostic options are now available that can significantly improve your pet’s quality of life, but these can come with unexpected expenses. Insurance can help manage these costs so that you can focus on taking care of your pet, rather than your budget.
One important feature to understand is lifetime cover. This type of policy provides a set amount of cover each year that refreshes annually, making it particularly useful for pets with long-term or recurring conditions that need ongoing treatment. Excesses are another key consideration. An excess is the portion of a claim that the owner pays themselves, and this may be a fixed amount, a percentage of the total bill, or both, depending on the policy and your pet’s age. Being aware of how excesses work can help avoid surprises when making a claim.
The claims process usually involves submitting invoices and relevant clinical information to the insurer, and timelines and requirements can differ between providers. Taking time to understand these details in advance can make the process smoother if a claim is needed. If anything is unclear, insurance representatives can offer guidance, explain policy terms, and help you feel more confident about your choices.
Some insurance companies will advertise that they can pay fees direct to your vet. This is at the discretion of the individual veterinary practice. It is our practice policy that any treatment is paid by the client and we will then claim the fees back, less any excesses, on your behalf. A direct claim, where the fees will be paid back to the clinic, can only be arranged in certain circumstances. Please contact us for further information.
While we cannot recommend specific companies or policies, we are always happy to try and answer any questions you may have.
Kingdom Veterinary Clinic are an Introducer Appointed Representative (IAR) of TVIS Ltd who is authorised and regulated by the Financial Conduct Authority (FRN 523215).
