Emergencies
During Normal Hours
If your pet shows any signs of illness or unusual behaviour that concern you, please contact our reception team on 01592 753231. Our experienced staff will listen to your concerns, help assess the situation, and guide you through the next steps.
If your pet is bleeding heavily or you suspect they may have ingested a toxic substance, please mention this immediately when calling. This allows our team to prepare in advance for your arrival so we can provide prompt and effective care as soon as you reach the clinic.
Out of Hours Emergencies
If your emergency occurs outside normal opening hours, please call the same number 01592 753231. You will be redirected to the on-call veterinarian, who can offer immediate advice or arrange to see your pet at our Glenrothes clinic if needed.
This service is available exclusively for registered clients and their pets. At the start of your call, you will be asked to confirm your details so the vet can access your pet’s medical records and verify registration. This ensures safe and continuous care for your animal.
Please note that out-of-hours consultations carry an additional charge, which varies depending on the time of the call. Payment is required at the time of treatment. If your pet is insured, these costs may be claimable depending on your policy.
Important Information
All veterinary practices are responsible for providing emergency care for their own clients. We therefore ask that you always contact your usual veterinary practice in the event of an emergency. This ensures the attending vet has full access to your pet’s history, medications, and ongoing treatments.
Our out-of-hours service is strictly reserved for Kingdom Veterinary Clinic clients and their registered pets. Registration requires your pet to have had at least one clinical assessment during normal working hours.
For details about overnight care for hospitalised patients, please click here.
For information about emergency costs, please click here.